A Rustic Garden limits your return payments to the cost of the items purchased only. Items need to be returned at buyer's expense in original condition before refunds are made. Re-stocking fees may be applied to orders with custom cutting or welding. Items that are painted or take extensive amount of time to process to insure safe deliveries will also be subject to re-stocking fees.
In the event that an item arrives damaged from the transit, customer's will have 10 days from the time of delivery to report the damage to us with photos to document. We will always stand behind our products and replace or repair any items damaged during shipping.