Terms and Conditions
1. Use of This Website
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian.
You agree not to:
Use the site for unlawful purposes
Attempt to interfere with the operation or security of the website
Copy, distribute, or exploit website content without permission
All content on this website including images, text, designs, and product descriptions is the property of American Iron Fence and may not be used without written permission.
2. Product Information
American Iron Fence manufactures and sells metal fencing, gates, posts, and related products.
Because many items are handcrafted or fabricated, the following may occur:
Minor variations in dimensions
Natural metal texture differences
Slight variations in welds or finish
These characteristics are normal and are not considered defects.
Product dimensions listed on the website are approximate unless otherwise stated.
3. Orders
By placing an order through our website you agree that:
All information provided is accurate and complete
You are authorized to use the payment method provided
You agree to the pricing and product description at the time of purchase
American Iron Fence reserves the right to:
Cancel or refuse any order
Limit quantities purchased
Correct pricing or listing errors
If an order is cancelled after payment, a full refund will be issued.
4. Custom and Fabricated Products
Many of our products are made-to-order or fabricated items.
Because of this:
Production times may vary
Orders may not be cancelled once fabrication has begun
Custom items are generally non-returnable
Please review all measurements and specifications carefully before ordering.
5. Pricing
All prices listed on the website are in U.S. Dollars (USD) and are subject to change without notice.
Prices do not include:
Shipping costs
Taxes
Installation
These may be calculated during checkout when applicable.
6. Shipping and Delivery
We ship products throughout the United States using various carriers including parcel and freight services.
Important shipping information:
Delivery times are estimates only
Large or heavy items may ship via freight
Customers may be responsible for unloading freight deliveries
Customers must inspect shipments upon arrival.
Any shipping damage must be reported within 48 hours of delivery.
7. Returns
Returns may be accepted for standard, non-custom products within a limited timeframe.
To be eligible for a return:
Items must be unused
Items must be in original condition
Return authorization must be obtained prior to shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Custom, fabricated, or special-order products may not be eligible for return.
8. Installation Responsibility
American Iron Fence does not provide installation services unless specifically stated.
Customers are responsible for:
Ensuring proper installation
Complying with local building codes
Verifying measurements and site conditions before ordering
Improper installation may void any applicable warranty.
9. Outdoor Use and Natural Weathering
Our products are designed for outdoor use.
Metal products exposed to outdoor conditions may experience:
Surface rust
Patina development
Weathering from moisture and environment
These changes are natural characteristics of metal and are not considered defects.
10. Limitation of Liability
American Iron Fence shall not be liable for:
Indirect or consequential damages
Installation errors
Damage resulting from misuse or modification
Loss resulting from delays in shipping
Our total liability shall not exceed the purchase price of the product.
11. Warranty
Unless otherwise stated, products are sold as-is without additional warranties beyond those required by law.
If a product arrives defective or damaged, please contact us promptly so we can resolve the issue.
12. Intellectual Property
All designs, product images, text, and branding on this website are the intellectual property of American Iron Fence.
Unauthorized use, copying, or reproduction is prohibited.
Shipping Damage
GROUND DELIVERIES
In the event that an item arrives damaged from transit by ground or freight service the customers will have 10 days from the time of delivery to report the damage to us with photos to document. We will always stand behind our products and replace or repair any items damaged during shipping.
FREIGHT DELIVERIES
All freight shipments needs the customer to be home to sign for the shipment and inspect it for breakage. Rarely does our shipments have any problems but if you do find any damage you will need to make note of the problem on the driver's bill of lading before they leave.
If you are not able to see all the product to inspect it while the driver is there you need to write "Subject to Inspection" with your signature on the Driver's Bill of Lading and inspect the material as soon as you can.
Security/Privacy Policy
This site is hosted by Turbify, formerly Yahoo! Small Business. Turbify hosts the store pages, ordering system, and order data. Turbify automatically collects order information but may only use this information in the aggregate. Please see the Turbify Privacy Policy for more information about how Turbify uses this information.
Cancellation Policy
Last Updated: March 13, 2026
At American Iron Fence, many of our products are handcrafted or fabricated to order. Because of this, we handle cancellations differently depending on the stage of the order.
Order Cancellation Requests
Customers may request to cancel an order by contacting us as soon as possible after placing the order.
If the order has not yet entered production or shipped, we will do our best to cancel the order and issue a refund.
Orders Already in Production
Many of our products are handmade or custom fabricated.
If an order has already entered production, cancellation may not be possible. In some cases, a partial refund may be issued, minus the cost of materials and labor already invested in the order.
Shipped Orders
Once an order has shipped, it cannot be cancelled.
At that point, the order may only be handled under our Return Policy if applicable.
Please note:
Shipping charges are non-refundable once a shipment has been sent.
Freight shipments that are already scheduled with a carrier may not be cancelled.
Custom or Special Orders
Custom items such as: Custom gates, Custom fencing, Special sizes or designs are not eligible for cancellation once fabrication has begun.
These items are made specifically for the customer and cannot be resold.
Return Policy
American Iron Fence limits your return payments to the cost of the items purchased only. No shipping costs will be refunded. Items need to be returned at buyers expense in original condition before refunds are made. Re-stocking fees may be applied to orders with custom cutting or welding. Items that are painted or take extensive amount of time to process to insure safe deliveries will also be subject to re-stocking fees.
In the event that an item arrives damaged from the transit, customers will have 10 days from the time of delivery to report the damage to us with photos to document. We will always stand behind our products and replace or repair any items damaged during shipping.